Friday 16 September 2011

HELP internet issues?

Ok, third time i have asked this Q. Still no resolution. Short and Sweet:



2 Computers, one is mine, other is aunts, both on Lynksys Router and AT%26amp;T modem/DSL broadband internet.



Internet connection on her comp is fine all the time, mine has been too. On two occassions it Disconnected (DC'd) but they were resolved. Now I play WoW (World of Warcraft) and it DC's alot more, and I diagnose it, and it says, DNS config error, or Network config error.



How do I fix/change these settings or errors? and why are they occuring?



I have uninstalled and reinstalled WoW, the internet providers, router, and modem hardware on BOTH computers, and they both have firewall and anti-virus through AVG, w/ Windows Vista.



Please help me this is getting very frustrating. I hope this is the last time I have to post a Q regarding this on here.
HELP internet issues?
If aunt's is still ok but your PC DC's then the problem is naturally (99%) certain to be on or around your PC.



Let's assume that your network card etc are fine and not suffering an internittent problem.



First test I'd do is to connect aunt's PC to your PC's Internet connection cable - just plug yours to your aunt's ... yes you will have to bring her comp to where your is. Do not change anything else. See if hers still runs ok.



If it does, then the problem is with your PC possibly a failing network card ... some pieces of electronics do not fail in one clean death. They go on the blnk for a while and make life hell first.



If aunt's comp also DC's then the problem is your cable, its connectors (plugs), a loose wire in the cable/connection etc. Next test is therefore to bring down her cable and plug it into %26quot;her%26quot; comp where ever your PC normally is.



If that fixes it then next plug aunt's lead into your comp. If that fixes it then you need a new cable - nice and easy. If it doesn't then your PC has a problem.



If aunt's comp still DC's with her lead at the location of your PC, you need to check the wall socket the lead plugs into. Again loose connections can do this too.



I (my company and my staff) used to do this sort of trouble shooting all through the 1990's ... it is frustrating as hell and at times it seems like there is no one to help as you hav experienced. We had customers breeding down our necks and threatening not to pay us if we took too long on the grounds that their business was suffering (why that was out fault they never told us!).



What I'm trying to say is ... there is %26quot;always%26quot; a fix ... just keep your cool and go thru the process of elimination.



Good luck and I hope this helps at least eliminate a couple more possibilities.



S
HELP internet issues?
to get you issue resolve with (World of Warcraft) all you need to do is you need to get to the router's inter-phase with 192.168.1.1 and get into your firewall settings, and you need to open exact ports with your game(World of Warcraft) and it should not get anymore DNS errors

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Try setting the router to mts 1400 also call your isp internet service provider