Heres the deal,
About 2 weeks ago i purchased a new HP laptop, I could connect to the internet and maintain a connection perfectly fine, but about 3 days ago the internet would cut out and reconnect within a few seconds about every 15-40 minutes. I%26#039;m sure you all know how this could be rather annoying.
Absolutly nothing had changed in hardware or software specs before this issure started to occure. At first I thought it could be my wireless adapter or power management settings could have changed somehow, but i also have another computer connected directly to the router and that too loses connection at the same time my laptop does. So while it was dissconnected I did a troubleshoot on it and it came up with could not connect to the dns server. I tried changing my dns host to open dns.com but to no avail.
My laptop has windows 7 installed and my other computer has windows vista. My internet service provider is telus, and my router is a 2wire 2700HG-e. I have tried adjusting particular things in the router itself such has chaning the upstream mtu to a lower value and manually putting in a dns address.
Any help is greatly appreciated. Thanks for your input|||Surely this is a problem for your Internet Service Provider to resolve. I take it you are getting DNS from your ISP?
You need to go into your router settings when it%26#039;s connected and find out the DNS servers, IP addresses. There should be a primary DNS server, a secondary DNS server and possibly a tertiary DNS server.
Write these down and then open a DOS command prompt.
Click in the Start Search box and type cmd, followed by Enter
On the command prompt type:
ping -t %26lt;dns server IP address%26gt;
Where %26lt;dns server IP address%26gt; is the IP address of your primary, secondary or tertiary DNS server.
Leave it pinging and see what sort of reply times you are getting from the DNS server and if you get any timeouts. A timeout will be when the ping does not reply and you get a %26quot;Request timed out%26quot;.
If you are getting reply times much over 75ms then you should contact your ISP. If you are getting lots of timeouts you should contact your ISP. You can leave the ping running to see what kind of times you are getting over a prolonged period.
Next test you can do is to open another command prompt and type nslooukp and press enter.
You%26#039;ll get a screen that says something like:
Default server: %26lt;servername%26gt; %26lt;server address%26gt;
Address: %26lt;server IP%26gt;
%26gt;
On the prompt type www.google.com then press enter.
See how long it takes to come back with a reply. The reply should be instantaneous. If the reply takes longer than 2 seconds you should contact your ISP and tell them that your DNS lookups are taking too long to resolve.
It seems from a quick search on Google that many people are having issues with DNS servers of the Telus ISP - so my initial feeling is that the issue is with them. It shouldn%26#039;t be up to you to resolve this yourself, they should be sorting it out. If you cannot get this issue resolved, change providers.
Hope these tests help you resolve your issue.|||tell telus to get off their a$$ and fix the line to your house, 15-40 minutes? that sounds like a line issue to me, otherwise I would assume router or modem are on the fritz. Try to update your routers firmware verison(if available).good luck
